Title: Case Aide
Classification: Non-Exempt
Status: Full-time
Salary: $42,000
Location: North Bronx, NY
Supervisor: Case Planner Supervisor
Hire Date: Hiring immediately
Job Requirement: Must have experience working in Social Work or Human Service/Social Service Field; 1+ years of relevant Case Aide experience
I’RAISE + ACS:
I’RAISE is partnering with the Administration for Children’s Services (ACS) using the School-Based-Early Support model. The goal is to partner closely with schools to connect families to support and services well before concerns warrant a call to the Statewide Central Register of Child Abuse and Maltreatment (SCR). ACS, through I’RAISE, intends to offer families “light touch” service options that strive to connect families to community resources through case management, address families’ concrete needs, support parent/caregiver capacity in their caregiving roles, and avoid unnecessary investigations.
Position Summary:
The Full-time Case Aide will provide essential casework support to case planning staff, assist families with concrete needs, and provide overall support for school outreach efforts, community-driven offerings, and other aspects of service delivery. Under the supervision of the Case Planner Supervisor, the Case Aide / Peer Support will work closely with families, school staff, and community partners to ensure the successful implementation of the School-Based Early Support program.
Responsibilities:
Responsible for providing additional casework support (1 per supervisor)
Provide casework support to case planning staff, including assistance with documentation, referrals, and follow-up with families
Assist families with concrete needs, such as accessing food, housing, healthcare, and other essential services
Support school outreach efforts, including attending meetings, events, and workshops as needed
Collaborate with community partners to identify resources and opportunities for families
Participate in team meetings, trainings, and professional development activities
Maintain accurate and up-to-date documentation of interactions with families and service providers
Provide peer support to families, offering empathy, encouragement, and practical assistance
Assist with the coordination of special events, projects, and initiatives to support program goals
Perform other duties as assigned by the Case Planner Supervisor
Qualifications / Requirements:
1+ year of relevant work in child welfare or social services.
Bachelor’s degree in Psychology or Social Work.
Experience working with children, families, and communities in a supportive capacity.
Knowledge of child welfare and family support services in New York City.
Excellent communication, interpersonal, and organizational skills.
Ability to work effectively as part of a team and independently.
Proficiency in Google Suite and case management software preferred.
Travel Requirement:
Ability to travel within New York City public schools to perform job-based duties
Must be a New York City Resident with a valid Social Security Number – I’RAISE does not provide relocation assistance nor provide any visa sponsorship at this time
Full-Time Employee Benefits:
Paid-time off (PTO):
Vacation: 10 days for 1st & 2nd year, 14 days for 3rd year, 20 days for 4th year and onward, 6 days personal, 6 days sick, holidays, etc. Mental health days (1 day per month)
Medical, Dental, Vision Benefits
Retirement Plan – Matching
Worker Compensation
Disability Benefit
Professional Development Small Tuition Reimbursement
Loan Forgiveness – We are a qualified employer for the Public Service Loan Forgiveness Program. To read about eligibility requirements visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
Any added employee benefit
Must complete background check requirements:
Comprehensive Background Clearance Requirement
Reference Checking
Previous Employment Verification
SCR Clearance
SEL List Check
Department of Education (DOE) Fingerprint Clearance