Atlantis Promotions is a sales and business consulting enterprise that knows the difference between a sales win and a sales oops. As our Enrollment Representative in White Plains, you’ll manage the make-or-break step: turning Verizon 5G Home Internet and wireless interest into flawless enrollments. The Enrollment Representative aligns plans with actual 5G coverage, not wishful thinking. The Enrollment Representative keeps sales moving fast, fair, and audit-ready.
As an Enrollment Representative, you’ll craft seamless service paths, empower field teams with live data, and deliver onboarding. Think of yourself as the quality control for the sales department. The Enrollment Representative’s meticulous process ensures the customer gets what they paid for, which is the only thing that makes sales profitable in the long run.
Role Requirements for an Enrollment Representative
- Manage Verizon 5G enrollments by accurately registering new 5G Home Internet and wireless accounts while maintaining full compliance with provider standards.
- Support operational logistics by coordinating scheduling updates, monitoring hardware provisioning, and tracking service activations across the White Plains market.
- Contribute to team performance by sharing customer insights during daily briefings and aligning support tasks with Verizon’s 5G growth objectives.
- Guide new customers through onboarding by assisting with security setup, MyVerizon app activation, and explaining promotional terms to build long‑term confidence.
- Resolve technical and administrative issues by triaging service concerns, identifying application errors, and partnering with leadership for timely resolutions.
- Review enrollment and account data using Verizon sales platforms to provide insights that strengthen campaign execution and improve retention outcomes.
What You’ll Gain as an Enrollment Representative
- Develop time-management skills to handle multiple accounts and sales goals.
- Learn to anticipate customer needs, improving satisfaction and sales results.
- Build a foundation for advancing into leadership and sales management roles.
- Sharpen technical knowledge to resolve service issues quickly and drive sales.
Qualities That Set You Apart as an Enrollment Representative
- High School Diploma or GED required, with a Bachelor’s in Business Administration, Information Technology, Communications, or a related field is a plus
- Natural relationship‑building and team‑support strengths that help motivate peers, reinforce service standards, and elevate the overall quality of Verizon 5G.
- Experience in sales, enrollment coordination, administrative support, or customer success within telecommunications, technology, or other service‑driven environments.
- Highly organized, proactive, and adaptable mindset suited for fast‑paced, high‑volume Verizon 5G campaigns where accuracy and resilience drive performance.
- Strong command of sales systems and reporting tools to manage account updates, track performance metrics, and maintain compliance across all enrollment workflows.